ROLE SUMMARY: As a member of the Pipeline Scheduling department, the Scheduler will actively participate within a Pipeline Scheduling Team to schedule pipeline movements within the Buckeye pipeline system, effectively manage shipper pipeline inventory, and provide exceptional internal / external customer service. In addition to producing effective schedules, he/she is accountable for the desk inventory as well as activities that drive the scheduler s desk reconciliation which include coordination of ticketing review and corrections, reviewing of metrics to drive improvements, and perform month-end book inventory balancing. Various responsibilities will be assigned at the Scheduling Desk, Scheduling Team and Scheduling Department levels related to Scheduling, Ticket/Inventory Management, Continuous Improvement focus areas as well as Ad-Hoc projects. They will participate as a team member within scheduling department to assist the shipper community, field personnel, and Buckeye s Transportation Department. RESPONSIBILITIES & ESSENTIAL FUNCTIONS INCLUDE: * ALLOCATIONS- Accountable for the review and approval of the Scheduling Desk s nomination allocation process which includes identifying over-nominated lines, consolidating shipper nomination information, notification of allocation need, coordination of shipper communication reviewing and approving shipper binding allocation deficiencies. * SCHEDULE PRODUCTION AND MANAGEMENT- Manage scheduling desk processes to ensure asset optimization, schedule and order accuracy, and timely communication to internal / external customers. Activities include: * Management of shipper product inventory, nominations, and resulting schedules to ensure maximum asset utilization. * Develop accurate and timely operational pump and delivery schedules for the internal (Control Center and Field) and external (shippers and connecting pipeline carriers) customer base. * Consistent communications with the internal and external customer base to provide exceptional customer service, maximize Buckeye asset utilization, notification of scheduled and unscheduled downtime (product outages, pipeline maintenance, etc.) * Collaborate with shippers, terminals and connecting pipeline carriers to minimize shipper inventory containment and product outages. * Partner with M&QC to assist in the investigation, research, and resolution of quality and measurement-related issues. * ANALYSIS- Assist in the performance of key analyses to support and improve team or departmental objectives including ticketing/inventory process evaluation, tank and line utilization, volumetric over/short, and tool development supporting scheduling, ticketing and reconciliation process improvements. Coordination and review of analyses with the Scheduling Analyst will be critical for success. * TICKETING MOVES/CORRECTION- Oversee Scheduling Desk ticketing activities to ensure ticketing accuracy. Perform ticketing validation processes and communicate ticketing corrections to the Scheduling Analyst. Communicate ticketing errors with appropriate resources in Scheduling Team, Field Operations, and Control Center. Support training or knowledge transfer to improve ticket accuracy. * RECONCILIATION & REVIEW- Accountable for the Scheduling Desk reconciliation and tracking of pipeline systems to minimize discrepancies between book inventory and physical inventory. Accountable for the efforts to identify and resolve physical inventory variances through coordination with Scheduling, Field, and M&QC. Accountable for shipper over/short variances to ensure accurate shipper inventory positions. * MONTH-END CLOSE- Accountable for the Scheduling Team s month-end close by performing the Scheduler desk close, consolidating the desk s over/short position, and submitting the month-end data to the Scheduling Team Lead. Accountable for the identification and resolution of physical inventory variances through coordination with Scheduling, Field, and M&QC. Accountable for shipper over/short variances to ensure accurate shipper inventory positions. * CUSTOMER SERVICE- Provide exceptional internal / external customer service in all facets of the Scheduler role, such as shipper feedback, routine internal data requests (quarterly/annual data submissions), and in support of the Scheduling Team. * METRICS- Accountable for metrics evaluation and collaborate with the Scheduling Analyst, Field, and Control Center to drive root cause analysis and corrective action. Utilize metrics to identify potential opportunities for improvements. * CONTINUOUS IMPROVEMENT - Coordinate with Senior Scheduling Analyst and Scheduling team to incorporate department-wide process standardization, integration and implementation efforts, and consolidation of analyses, metrics, and reconciliations across the department. * AD-HOC- Accountable for key projects and activities related to Scheduling Team and department. * And other duties as assigned. POSITION REQUIREMENTS: * Bachelor s Degree in Business or Engineering preferred. * Bookkeeping or Accounting (inventory) coursework a plus. * Scheduling proficiency with 1 or more active scheduling desks. Additional or concurrent experience in pipeline operations preferred. * General knowledge or experience in the petroleum industry or field operations is preferred. * Proficiency using Microsoft Office (especially Excel) required. * Must be available 24/7 to handle issues while on Scheduling relief * Travel and overtime will be required as necessary. CERTIFICATES & LICENSES: * None required OTHER SKILLS, ATTRIBUTES AND ABILITIES: * This team position requires an independent self-starter with strong, positive customer service focus, strong problem solving capabilities, exhibit positive behaviors that are adaptable to change. * They must be a detail oriented team player, as well as have excellent verbal and written communications. * This position requires someone who can work well under pressure and can handle multiple tasks at once. * Strong organizational, quantitative and analytical skills are also critical to be successful in this position. * Ability to learn at least two Scheduling Desks responsibilities & pipeline systems, Buckeye Pipeline applications utilized in scheduling & ticketing, and gain an understanding of the Buckeye Pipeline shipper notebook. ESSENTIAL FUNCTIONS: * This position requires the ability to safely and successfully perform essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and or/quantitative productivity standards. * This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. * This position requires compliance with all personnel policies. PHYSICAL & SAFETY REQUIREMENTS: * Normal office environment ABOUT YOU: To be successful in the Buckeye culture, our employees must possess a demonstrated commitment to environmental responsibility and regulatory compliance. Excellent communication, both written and verbal, as well as strong organizational skills are paramount. You must work independently and be able to exercise tact, discretion, and professionalism when dealing with internal and external customers, and handling sensitive and confidential information. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
Apply For This Job